FREQUENTLY ASKED QUESTIONS

Is it safe to order CDs or sheet music from this web site?

Yes it is! Your credit card information is encrypted before it goes anywhere and is absolutely secure. When you press the 'Submit' button, even we can't get your credit card number. If you have any doubts at all, you can also order CDs by phone toll free via CDBaby at (800) 448-6369. Note that their prices may differ slightly from ours as it's a separate distributor. You can also order by check via mail.

Who do I talk to if something goes wrong with my order?

Contact David Nevue directly via the form below (or via email) and he'll take care of it for you. If you are purchasing downloadable sheet music and have difficulties, you can also contact David via the form below or, for fastest help, check out this order FAQ which addresses download issues.

What if I don't like the album after buying it?

Contact David within 60 days of your order and we'll refund your money.

Can I buy without a credit card?

Yes! You can order CDs toll free by phone through CDBaby at (800) 448-6369. You can also order by check via mail. As for sheet music, you can make special arrangements for ordering by contacting David directly via the form below (or via email).

What happens if my CD gets damaged in the mail?

Contact David Nevue directly via the form below (or via email) and he'll replace it for you at no charge to you.

How much is shipping?

Just $3 for the first CD, $1 each thereafter. This covers not only shipping costs, but our credit card processing costs.

When will my CD arrive?

If you are located in the U.S., you should receive your CDs within 7-10 days after ordering. If you are overseas, please allow longer, up to four weeks in some parts of Europe.

Any other questions?

Just fill out the form below and we'll get right back to ya!

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If it's easier for you, just Email Us!